Sai 16

How to Use

Attach a Core (sold separately). If the surface becomes dirty, gently wipe with a soft cloth.

Manufacturer: Yonhee Co., Ltd.
Responsible Seller: TANGIBLESTORY LIMITED (Hong Kong)
Country of Manufacture: Republic of Korea

Precautions

Handle with care. Strong impact or dropping may cause damage. Use only for attaching the Core; avoid other uses. Keep away from direct sunlight and heat sources. Keep out of reach of children.

Quality Assurance

If the item arrives with cracks, surface defects, or assembly faults, you may be entitled to a repair, replacement, or refund. Please contact customer service within 14 days of delivery. This does not affect your rights under applicable local consumer protection laws.

Customer Service

+82-41-566-4091
Email: support@acosmeticstory.com

Orders are usually dispatched within 3 business days after payment confirmation. Delivery times may vary depending on stock availability, destination, and carrier conditions. Safe packing and appropriate delivery methods are used; combined shipping may vary by product. Shipping fees are displayed on the product information page.

Order Cancellations, Exchanges, and Returns

You may return unused items within 14 days of delivery. To request a return, please contact customer service before sending your item back. Orders may also be cancelled before dispatch by contacting customer service.

For change-of-mind returns, the customer is responsible for return shipping costs. Returned items must be free from scratches, stains, or signs of use, with all original packaging and accessories included.

Returns and exchanges will not be accepted in the following cases:

• Items with scratches, stains, or signs of use
• Items returned without all original packaging and accessories
• Return requests made more than 14 days after delivery

For products with cracks, surface defects, or assembly faults, we will cover return shipping and offer a replacement or refund. Please contact us within 14 days of delivery.

Your rights under applicable local consumer protection laws are not affected by this policy.

Refunds

Refunds are processed within 14 days after we receive the returned goods. Actual posting to your payment provider may take:

• Credit card — typically 3–10 business days, depending on the card issuer
• Bank transfer — typically 3–5 business days
• Digital wallet (points or stored balance) — normally immediate
• Mobile payment — immediate or according to each provider's policy

Return Address

tangiblestory Co., Ltd.
66, Pungse 5-ro, Pungse Industrial Complex, Dongnam-gu, Cheonan-si, Chungcheongnam-do, 31214, South Korea

Manufacturer: Yonhee Co., Ltd.
Responsible Seller: TANGIBLESTORY LIMITED (Hong Kong)
Customer Service: +82-41-566-4091
Email: support@acosmeticstory.com