JU-12

Size / Weight

77 × 75 × 50 mm / 150 g

How to Use

Attach to the Core Capsule Line (sold separately). If the surface becomes dirty, gently wipe with a soft cloth.

Manufacturer

Yonhee Co., Ltd.

Responsible Seller

TangibleStory Co., Ltd.

Country of Manufacture

Republic of Korea

Precautions

Handle with care. Strong impact or dropping may cause damage. Use only for attaching the Core Capsule; avoid other uses. Keep away from direct sunlight and heat sources. Keep out of reach of children.

Quality Assurance (UK)

This product complies with the Consumer Rights Act 2015.

If the item is faulty or defective, customers in the United Kingdom may be entitled to a repair, replacement, or refund.

A full refund is available within 30 days of purchase for faulty products. After that period, repair or replacement may be offered in accordance with UK consumer law.

Customer Service

+82-41-566-4091

Email: support@acosmeticstory.com

Return Policy

• Customers in the United Kingdom have a legal right to cancel online orders within 14 days of receiving the goods, without giving any reason.
• After notifying us of the cancellation, the goods must be returned within a further 14 days.
• For returns due to change of mind (buyer's remorse), the customer is responsible for the return shipping costs unless otherwise agreed.
• Returned items must be unopened, unused, and in their original packaging, except where the product is defective or not as described.
• This returns policy does not affect your statutory rights.

Shipping Information

• Orders are usually dispatched within 3 business days after payment confirmation (business days only).
• Delivery times may vary depending on stock availability, destination, and carrier conditions.
• Safe packing and appropriate delivery methods are used; combined shipping may vary by product.
• Shipping fees vary by seller and are displayed on the product information page.
• Military or APO addresses are only supported via USPS where available.

Order Cancellations, Exchanges, and Returns

• Orders may be cancelled before dispatch by contacting customer service. If the order has already been dispatched, you may still exercise your 14‑day cancellation right for online purchases.
• Returns or exchanges due to change of mind must be requested within 14 days of delivery, and the items must be returned within a further 14 days. The customer is responsible for return shipping costs in these cases.
• For defective, damaged, or incorrect products, we will cover the return shipping costs and provide a repair, replacement, or refund in accordance with UK consumer law.
• Returns or exchanges may not be accepted if the product has been opened or used (unless faulty), if the original packaging is severely damaged, or if the request is made after the applicable time limits. This does not affect your statutory rights.

Return Address

tangiblestory Co., Ltd.

66, Pungse 5-ro, Pungse Industrial Complex, Dongnam-gu, Cheonan-si, Chungcheongnam-do, 31214, South Korea

Customer Service

+82-41-566-4091

Email: support@acosmeticstory.com

Refunds

• Refunds are processed within 14 days after we receive the returned goods or acceptable proof of return.
• Actual posting to your payment provider may take:
• Credit card: typically 3–10 business days, depending on the card issuer.
• Bank transfer: typically 3–5 business days.
• Digital wallet (points or stored balance): normally immediate.
• Mobile payment: immediate or according to each provider's policy.